About Me
I am a highly skilled and experienced 8x Certified Salesforce Consultant with over 5 years of experience in the industry. My passion for helping businesses streamline their operations with Salesforce solutions has allowed me to successfully lead numerous implementations, customizations, and integrations throughout my career. I pride myself on my ability to communicate effectively with all stakeholders and develop solutions that meet their unique business requirements.
Simple, Direct, Honest, And Blunt
Global Clients
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Professional Journey
With a deep understanding of Salesforce’s ecosystem, I specialize in helping businesses maximize their CRM potential to drive efficiency, enhance customer relationships, and achieve strategic objectives.
My expertise spans Salesforce implementation, customization, process automation, and third-party integrations. I have successfully led end-to-end Salesforce projects, from requirement gathering to deployment, ensuring seamless transitions and exceptional user adoption. Proficient in leveraging tools like Flows, Process Builder, and AppExchange solutions, I excel at designing tailored solutions that align with unique business requirements.
A strong advocate for data-driven decision-making, I create intuitive dashboards and reports that empower stakeholders with actionable insights. My ability to optimize workflows and automate repetitive tasks has consistently led to measurable improvements in productivity and operational efficiency.
Known for my collaborative approach, I work closely with cross-functional teams to translate complex business challenges into technical solutions. I also prioritize user training and adoption strategies, ensuring clients harness the full potential of Salesforce to meet their goals.
With multiple Salesforce certifications under my belt, I am committed to staying at the forefront of CRM technology, continuously enhancing my skills to deliver exceptional value. Whether it's a small business or a large enterprise, I thrive on transforming Salesforce into a strategic asset that fuels growth and innovation.
Experience
Salesforce Consultant at tkxel
May 2021 - Present
Delivering tailored Salesforce solutions and professional services to Anderson Advisors, Los Angeles. Leveraging expertise in CRM implementation, customization, process automation, and third-party integrations to streamline operations and drive business success.
Salesforce Administrator at Smart-IS
July 2019 - May 2021
Worked as a Salesforce Administrator for over 2 years, contributing to multiple projects involving scratch org configuration, third-party integrations, and custom development. Specialized in maintaining system efficiency, optimizing workflows, and ensuring seamless CRM operations.
Tools
Salesforce Sales Cloud & Service Cloud
REST & SOAP APIs
Data Loader & Import Wizard
Slack & Microsoft Teams
Microsoft Office Suite
JIRA & Trello
AppExchange Solutions
VS Code with Salesforce CLI
Salesforce Lightning Experience
Educational Background
I've completed my Bachelor's of Science in Software Engineering from The University of Lahore in 2019.
Languages
English
Fluent
Urdu
Native, Bilingual
